Contact – INTER LECOM

WhatsApp

+8615532410128
E-Mail

dinah19921209@gmail.com
Company address

Room 1323, Building 10, Tatan International Trade City, No. 118 Shengli South Street, Qiaoxi District, Shijiazhuang City, Hebei Province
Factory address

Douyu Town, Luancheng District, Shijiazhuang City, Hebei Province

Contact Us

Frequently Asked Questions

Q Are you a manufacturer or trading company?: A

We are a direct manufacturer with our own casting factory, CNC machining center, assembly workshop, and R&D center. All products are designed and manufactured in-house, allowing us to control quality and cost effectively.

Q How long have you been in the prosthetic manufacturing industry?: A

We have over 15 years of experience。

Q What types of prosthetic products do you offer?: A

We specialize in:
Lower limb parts
Orthotic parts
Upper Limbs Parts
Prosthetic Machine and materials

Q Can you handle bulk orders for international clients?: A

Yes, we regularly supply to over 50 countries, including Middle East, Europe, America, Southeast Asia, South America, Africa and more. We have experience handling bulk shipments with customized packaging, fast delivery, and professional export documents.

Q Do your products have certifications?: A

Absolutely. Our products are certified with:
CE Certificate
ISO Certification
Free Sale Certificate
These documents are available for all import-related procedures.

Q Can I customize the product with my own brand or logo?: A

Yes. We offer OEM and ODM services. We can print your logo on the product or packaging based on your specifications.

Q What payment methods do you accept?: A

We support flexible payment options, including:
Company bank transfer
Western Union
PayPal
Chinese Bank Cards and so on.

Q Can you provide samples before placing a bulk order?: A

Yes, we offer samples for quality

Q What after-sales service do you offer?: A

We provide:
12-hour fast response to all inquiries
Technical support from our experienced engineers
Replacement or refund policy for defective products
Our sales and after-sales team are well-trained and professional to assist you anytime.

Q How do you ensure the quality of your products?: A

We use advanced CNC machines, strict quality inspection procedures, and testing standards throughout production. Every item is checked by our QC team before packaging.

Q Do you attend international exhibitions or medical fairs?: A

Yes, we actively participate in international rehabilitation and medical exhibitions to showcase our latest products and technologies. Feel free to schedule a meeting if you plan to attend.

Q Can I visit your factory before placing an order?: A

Of course! We warmly welcome all customers to visit our factory in Shijiazhuang City, located just 10 km from the city center with convenient transport links.

Q What is your Minimum Order Quantity (MOQ)?: A

For most prosthetic components, our MOQ is flexible.
For standard products, MOQ can start from 10 pcs.
For OEM/customized parts, MOQ may vary depending on complexity.
We aim to support both small trial orders and large-scale bulk purchases.